Description
The Program Representative provides clerical and customer service support for the Worcester Housing Authority’s property management office. The role serves as a front-line resource for residents and visitors, handles resident inquiries, maintains financial and tenant records, coordinates resident re-certification, prepares lease and orientation materials, processes move-ins and write-offs, assists with fraud and unreported income calculations, computes rents, and prepares correspondence. It is a full-time, 37.5-hour-per-week onsite position in Worcester, Massachusetts, with normal Monday-Friday hours, possible occasional overtime, and benefits including paid time off, training, development, and pension participation.
