Description
The Admissions Representative processes new medical referrals, confirms or schedules same-day and future appointments, coordinates staffing and scheduling resources, provides concierge customer service, handles inbound calls, maintains accurate records, and escalates issues as needed. The role requires at least two years of related experience in medical terminology, an administrative or business-office environment, or a call center; high school or equivalent education; computer and software proficiency; strong communication and organizational skills; and the ability to work collaboratively with internal and external teams.
