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Program Services Client Navigator at N.Y.

Compensation

$24 – $28/hr

Setup
Remote
Location
Albany, New York
Type
Full-time
Level
mid
Posted

Description

God’s Love We Deliver is hiring a remote Program Services Client Navigator to enroll and engage clients in its nutrition and healthcare programs. The role handles high-volume phone and email inquiries, verifies eligibility and insurance information, coordinates referrals and community resources, maintains client records, and supports clients and providers with complex needs. It requires travel and flexibility throughout the New York Capitol Region, home visits may be possible, and the position is based in New York City. Candidates need 3–5 years of client- or patient-facing healthcare or social-services experience, intake experience, strong communication and organizational skills, customer-service ability, and client-database experience; a bachelor’s degree and CRM experience are preferred.

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