Description
The Program Support Specialist provides follow-up to CBES program operations, monitors consumer notifications and case changes, assists with service implementation, care-plan changes, equipment requests, transfers, case closures, billing discrepancies, SAMS errors, and data maintenance, and supports program staff training, meetings, reports, and community outreach. The role requires a high school diploma, computerized business application experience, client database management experience, strong communication and organizational skills, confidentiality, and the ability to travel to consumers’ homes.
