Summary from listing
The Program Manager, Operations Support supports new business implementations and operational continuity across multiple sites. The role collaborates with engineering on process flows and layout plans, supports performance improvement and crisis management, attends RFP and implementation reviews, and provides hyper-care support for relocations, application migrations, and new launches. Responsibilities also include managing UAT and volume stress testing, maintaining operational continuity during hiring gaps or backfill transitions, and participating in DQP sessions and cross-functional planning forums. The position requires a bachelor’s degree in Industrial Engineering, Supply Chain, Operations Management, or a related field, or equivalent experience, and involves 85% range travel.
