Summary from listing
The Patient Experience Manager will oversee the day-to-day operations of the Patient Experience team across Montefiore Medical Center and the Montefiore Health System, serve as an associate advocate, ensure compliance with Montefiore policies, lead and support special projects and departmental initiatives, manage project finances and budgets, prepare reports and data, and support Network Performance Group initiatives. The role requires an associate degree, a bachelor's degree is preferred, five years of work experience, project-management and quality-initiative experience, strong communication and critical-thinking skills, and the ability to present clinical outcomes data.
