Description
The Project Manager-I / Platform Implementation Manager will provide onboarding and implementation support for small- and medium-sized merchants transitioning to the Client Commerce Platform. The role coordinates sales, account management, internal teams, and external stakeholders; manages kick-off calls and implementations for online ordering, mobile apps, loyalty, and gift card programs; troubleshoots technical issues; educates merchants; and collects product feedback. It is a primarily remote, six-month position reporting to the Associate Manager, Strategy & Operations, with occasional collaboration near a corporate hub.
