Description
Meta is hiring an Advertiser Support Operations Manager to improve the quality and scalability of support for advertisers whose content is rejected across ads, organic, and commerce surfaces. The role owns AI-assisted resolution foundations, including evaluation-labeling taxonomies and rubrics, knowledge authoring, case analysis, program delivery, cross-functional coordination, and operational metrics. It requires a bachelor's degree or equivalent practical experience, at least four years of relevant operational or strategic experience, SQL and data visualization skills, and the ability to work with technical and non-technical audiences.
