Summary from listing
The role leads the strategic development, governance, performance, adoption, and process optimization of the Salesforce Sales Cloud CRM platform. It owns requirements and enhancements, including Generative AI use cases, provides second-level Salesforce support, delivers training, and collaborates with global CRM program owners and cross-functional teams. The position requires a bachelor’s or master’s degree, more than five years of professional experience, strong stakeholder and process-improvement capabilities, and proficiency with Salesforce, Excel, and PowerPoint.
