Description
OpenLoop is hiring an entry-level Provider Support Specialist for its Medical Operations team. The role answers routine provider questions about schedules, workflows, processes, and operational expectations; handles inbound requests through Slack; troubleshoots common platform and login issues; routes escalated requests to the appropriate internal teams; documents communications; and follows assigned shifts, including evening and weekend hours. The position requires 0–1 years of experience in a support, service, administrative, or operations role, a high school diploma or equivalent, strong written communication, attention to detail, and basic Google Workspace and Slack proficiency. Medical, dental, and vision plans are available for salaried positions.
