Description
The Provisioning Associate will support new-hire ID and offboarding processes for client systems, submit and track agent-client credentials, escalate issues, maintain accurate rosters, and manage attrition tracking in Workday and QuickBase. The role requires daily, weekly, and monthly reporting, Excel proficiency, strong communication and organizational skills, and the ability to analyze issues and prioritize work. Microsoft Windows and Office experience are required, while Workday, QuickBase, database, contact center, BPO, and project management experience are preferred.
