Description
Axon is hiring a PSO Program Manager, Community Connect to lead the operational health and scalable execution of its Community Connect program across U.S. and international customers. The role establishes workflows, reporting, and escalation processes; coordinates with Professional Services, Product, Engineering, Support, Sales, and Finance; supports hardware deployment readiness, remote configuration, activation, connectivity, and camera integration; and develops playbooks, troubleshooting guidance, and training resources. The position is remote in Pacific or Mountain Time Zones, requires approximately 30% travel, and reports to the Manager, Program Management (Community Connect).
