Description
The PRC Client Navigator provides personalized guidance to patients navigating the healthcare system, supports referrals processed by Purchased Referred Care, and helps clients overcome financial, social, and logistical barriers. The role maintains referral records, coordinates appointments and care across providers, connects clients with community resources, tracks insurance eligibility and claims, and prepares reports. It includes three levels of progression, with Level I requiring a high school diploma or GED and two to three years of customer-facing healthcare experience, while Level II and Level III require progressively higher education and PRC experience or equivalent combinations.
