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QA Automation and Call Quality Delivery Manager at Corpay

Department: General

Compensation

$72,100 – $90,100/yr

Location
Richmond, Virginia · Brentwood, Tennessee
Type
Full-time
Level
lead/mgmt
Posted

Description

Corpay is hiring a QA Automation and Call Quality Delivery Manager for its Operations division and Corporate Payables line of business. The role manages and scores QA call reviews, supports the transition to AI-assisted scoring with human validation, analyzes call and performance data, identifies coaching opportunities, and partners with training, leadership, and operations teams. The position is available in Richmond, Virginia or Brentwood, Tennessee, with a stated salary range of $72,100 to $90,100.

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