Description
The Training and Development Manager supports Marriott International’s mission and vision by identifying employee and organizational development needs, designing and delivering custom and corporate training, evaluating training effectiveness, and managing training budgets. The role covers product knowledge, company philosophy, customer service, leadership, guest satisfaction, and service-excellence training, and requires either a two-year degree plus two years of human-resources or related experience and certification as a trainer, or a four-year bachelor’s degree and trainer certification with no work experience required.
