Description
The Quality Assurance and Research Program Officer leads quality assurance, sponsor support, research, and program development for the Office of Continuing Education Sponsor Approval. The role supports APA-approved sponsors and applicants, translates Continuing Education Committee feedback into review reports, analyzes quality-assurance data, conducts research and needs assessments, develops sponsor resources, manages complaints and compliance matters, and provides technical guidance on CESA systems. The position requires a bachelor’s degree in a relevant field, at least five years of relevant professional experience, experience in quality assurance, program evaluation, research design, data analysis, and stakeholder engagement, along with advanced proficiency in Microsoft Office, Adobe Professional, Salesforce, Teams, Zoom, SPSS, NVivo, Excel, and Alchemer. The role is eligible for remote work subject to APA’s flexible-work policy and approval.
