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Quality Auditing Analyst at Accenture

Description

Accenture is seeking a detail-oriented and process-focused Quality Auditing Analyst to ensure operational excellence across various service lines, including customer support, escalation management, project assistance, and program upkeep. The role involves monitoring performance, identifying deviations from quality benchmarks, enforcing adherence to client Standard Operating Procedures (SOPs), and promoting continuous improvement in delivery and process results.

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