Description
The Quality Control Coordinator serves as a primary contact for resolving client concerns related to punch lists, warranty requests, freight claims, and order discrepancies. The role coordinates with sales, design, service, project management, and vendor teams; reviews and enters product acknowledgments; places product and service orders; and supports customer experience improvement initiatives. The position requires strong organizational, communication, customer service, analytical, and Microsoft Office skills, along with previous customer service experience, while contract furniture experience and product knowledge are preferred. Compensation is $21–$26 per hour.
