Description
AT&T is hiring a Quality Control Lead to support mission-critical IT services for Intelligence Sector customers. The role partners with service owners, project management, operations, and engineering teams to monitor SLA performance, conduct root-cause analysis, maintain audit readiness, drive corrective actions, and produce executive-quality reports. It also supports quality testing and validation for system and process changes. The position requires at least 10 years of combined work history and education, a TSSCI clearance with polygraph, and is based at a customer site in Chantilly, Virginia, with at least five days of office presence per week.
