Description
LEAP is hiring a hybrid Quality Coordinator in Battersea, London, to manage customer complaints, cancellations, disputes, debt recovery support, quality reporting, churn reduction, process improvement, regulatory alignment, documentation review, and organisational security compliance. The permanent full-time role works three days in the office and two days from home and requires a graduate, ideally with a law background, strong communication and customer-service skills, analytical and organisational ability, legal and regulatory awareness, and proficiency in Microsoft Word, Excel, and Outlook.
