Description
The Quality Deviation Specialist will analyze quality deviations and order discrepancies, validate cases for root-cause analysis, coordinate stakeholders, manage cases from opening through closure, identify recurring issues, calculate deviation-related costs, support financial settlements, and contribute to quality improvement initiatives. The role requires experience in quality, deviations, claims, or customer-facing operations, strong accuracy and attention to detail, the ability to manage multiple cases, clear English communication, and a strong Quality First mindset.
