Description
The role maintains customer communication and coordinates quality activities with the Value Stream Manager, Process Engineer, and Logistics team. It investigates customer complaints, supports 8D problem-solving, leads quality improvement projects to reduce scrap and complaint costs, conducts process and product audits, and represents customer requirements across the organization. The position requires engineering or quality-management education, at least three years of manufacturing quality experience, 8D methodology knowledge, IATF 16949 familiarity, English communication skills, Microsoft Office proficiency, and strong independent problem-solving ability.
