Description
Primary contact for customer quality matters in the automotive components industry, supporting Japanese customers and Schaeffler production sites globally. The role coordinates with Engineering, Sales, Logistics, and the Technical Center; manages new product launch and PPAP processes; handles customer-returned quality issues, audits, emergency quality actions, reporting, and internal quality improvement activities. The position is based in Yokohama or Hiroshima and requires native Japanese, business-level English, and experience in quality management within automotive components, with preferred experience in engine or transmission components and technical analysis/design engineering.
