The Product Support Technician troubleshoots construction-equipment electronics, software, and systems; supports dealers with product inquiries and quality concerns; reviews quality data and trends; and collaborates with engineering teams to resolve customer problems. The role requires 2–4 years of experience, an engineering degree or technician background, and is 100% onsite in Peoria, Illinois, with a typical 8:00 a.m.–4:30 p.m. schedule.
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