Description
The Post Market Complaint Investigation Site (CIS) Manager leads and develops a team of quality technicians supporting post-market complaint investigations for single-use devices, capital equipment, and accessories. The role oversees complaint investigation operations, regulatory compliance, data analysis, customer complaint investigation, cross-functional process improvement, product performance reporting, and continuous improvement. It requires an engineering or science bachelor’s degree and 4+ years of relevant experience, with a 3+ year Master’s degree alternative, and is an onsite position requiring five days per week in the local office.
