Description
Acuity Insights is hiring a fully remote Ratings Operations Associate in Canada to support the Casper assessment rating operation. The role involves preparing and monitoring rating work, completing recurring checks, responding to rater questions, investigating and escalating operational issues, updating systems, maintaining documentation, and identifying process improvements using AI and automation. It is designed for an early-career candidate and requires professional fluency in English and French, strong organization, attention to detail, communication, judgment, consistency, collaboration, and a learning mindset. The position offers CAD 60,000–75,000, health benefits from day one, remote work within Canada, and other development and leave benefits.
