Description
The Reception Agent greets guests, handles check-in, responds to requests, settles accounts, provides personalized service, promotes hotel facilities, and upsells. The role requires a service-focused personality, prior experience with Opera or a related system, and fluency in English; additional languages are advantageous. Benefits include an employee benefit card with discounted rates at Accor properties worldwide, learning programs, development opportunities, and participation in corporate social responsibility activities.
