Description
The Head Receptionist manages and coordinates the reception department at Le Château Saint-Jean, supervising receptionists and rotating staff, overseeing reservations and commercial activity, handling guest relations and complaints, managing payments and invoicing, monitoring guest reviews, supporting seminars and events, and coordinating with hotel departments. The role requires significant hotel reception and team-management experience, proficiency with hotel software and distribution channels, strong French and English skills, and regular floor presence. Benefits include meals, a uniform, cleaning coverage, advantageous health insurance, and a Relais & Châteaux team rate.
