The Front Desk Agent welcomes and identifies guests or clients, handles reservations, flight confirmations, check-in and check-out procedures, registration, key handover, room directions, invoice closing, payments, and file organization. The role also manages reservation systems, loyalty programs, telephone calls, conflict resolution, shift handovers, and guidance of other reception staff, while maintaining departmental standards and procedures.
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HotelsIssy-les-Moulineaux, FR10001+
Accor is a world-leading hospitality group offering stays and experiences across more than 110 countries with over 5,800 hotels and resorts, 10,000 bars & restaurants, wellness facilities and flexible workspaces.