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RECEPTIONIST at Accor

Seniority in posting: senior

Language
Setup
On-site
Location
Achères, Île-de-France
Type
Full-time
Level
entry
Posted

Description

The Receptionist welcomes hotel guests, explains stay terms and services, handles telephone calls and administrative tasks, processes billing, payments, check-in, and check-out, closes the cash register, contributes to guest satisfaction, sells hotel services, and resolves guest conflicts. The role requires a strong hospitality and customer-service orientation, oral and written communication, adaptability, organization, and comfort with English and computer tools.

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