Description
The Front Desk Agent welcomes and assists hotel guests, handles check-in and check-out, manages reservations, provides hotel and service information, answers telephone calls, responds to customer requests, processes payments, and collaborates with other departments. The role requires welcoming and interpersonal skills, team spirit, a commercial mindset, self-control, listening and reaction abilities, proficiency in the country's language and professional English, Windows proficiency, payment-method knowledge, and secondary technological or vocational education. Experience of 3–5 years is required, with health insurance after six months, an annual bonus, and a meal allowance.
