Description
The Community Receptionist serves as the front-desk information and referral center for residents, families, visitors, staff, and community contacts at a Benchmark Senior Living community. The role greets and assists visitors, handles and routes calls, answers questions, manages resident appointment books, provides concierge support, maintains lobby standards, reports facility issues, documents and forwards marketing inquiries, supports sales and administrative teams, responds to emergencies as directed, and performs clerical and computer-processing duties. A high school diploma or equivalent is preferred, along with telephone-system expertise, computer proficiency, awareness of community activities, and excellent verbal communication skills.
