Receptionist at eiby

Type: Full-time
Level: not_specified

Description

This role involves managing patient registration, appointment scheduling, and providing information regarding medical insurance and payments. The individual will handle telephone inquiries, manage cash collections, maintain records, and ensure adherence to hospital policies and financial protocols. They will also contribute to continuous improvement initiatives and uphold strict confidentiality.

Required Skills

patient care
appointment management
cash collection
insurance coverage
billing practices

Additional Information

Preferred Qualifications: adherence to NMC regulations and policies, particularly infection control, patient safety, and JCI.
effective interpersonal skills for interactions with staff, colleagues, and management.
confidentiality maintenance for both patient and staff.
data accuracy and compliance with privacy regulations.
generating and processing patient invoices for various services.
accurately recording all charges in patient accounts.
issuing bills and invoices for outstanding balances such as co-pays, deductibles, or non-covered services.
providing detailed statements and assisting patients in understanding their charges and payment options.
preparing and processing patient invoices for services with accurate charges.
collecting co-pays, deductibles, and outstanding balances during service.
ensuring billing practices align with legal and insurance requirements.