Description
The Referral Coordinator handles intake for healthcare service orders, coordinates with patients and health plans, verifies patient information and insurance, processes authorizations and referrals, obtains and releases clinical documentation, responds to health plan inquiries, and resolves or escalates patient accounts. The role requires at least two years of intake-referral experience in home health, strong communication skills, computer and EMR/EHR proficiency, and the ability to work independently and manage multiple priorities; bilingual Spanish and certification are advantages. Benefits include medical, vision, dental, short- and long-term insurance, paid holidays, PTO, life insurance, a 401K contribution, wellness programs, employee recognition, and paid training.
