Description
Ohio's Hospice is hiring a full-time, onsite Patient & Referral Services Representative to serve as a first point of contact for patients, families, referral sources, and care teams. The role involves answering calls, gathering and documenting patient and referral information, explaining hospice services, maintaining accurate records, collaborating with other departments, supporting quality improvement, and assisting with new-team member onboarding. The position requires a high school diploma or GED, computer and data-entry skills, strong communication and customer-service abilities, a valid driver's license, automobile insurance, travel ability, and successful background and drug screening. At least two years of customer-service experience is preferred, and the role offers medical, dental, and vision insurance plus other benefits.
