Description
The Regional Support Specialist Supervisor oversees a pod of Regional Support Specialists across branch offices, managing workflow, employee absences, coaching, compliance, huddles, escalations, and office operations. The role also serves as an RSS in a particular office, supporting agents and clients with transactions, technology, onboarding, customer service, and branch activities. Candidates need at least two years of in-office branch support experience, with customer service and prior real estate office experience preferred; the position offers medical, dental, vision, disability, retirement, leave, and other benefits.
