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Regional Vice President, Customer Experience at Claroty

Department: Customer Success

Compensation

$250,000 – $285,000/yr

Setup
Remote
Type
Full-time
Level
exec
Posted

Description

Claroty is hiring a Regional Vice President of Customer Experience to lead and scale the Americas customer experience organization, overseeing Customer Success and Technical Account Management. The role will unify regional CS and TAM teams, drive retention and expansion, manage strategic accounts, support executive escalations, and collaborate with Sales, Product, Engineering, Support, and Data. It requires extensive cybersecurity and enterprise software leadership experience, OT/ICS expertise, and knowledge of cybersecurity frameworks, with a base salary of $250,000–$285,000 and remote work indicated.

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