Description
The role manages and develops relationships with existing NRI customers across global markets, serving as the primary point of contact for project updates, engagement, referrals, satisfaction, and feedback. It coordinates with Sales, CRM, Customer Service, Project Management, Marketing, and Digital teams; maintains customer databases and engagement metrics; and prepares MIS reports. The position requires an MBA or PGDM or a bachelor's degree in a related field and 5–10 years of experience in customer relationship management, customer success, client servicing, sales support, or relationship management, with real estate and international customer experience preferred.
