Description
Mercury is hiring a Relationship Manager to serve as the first contact for early-stage startups, help founders adopt Mercury’s financial products, and manage a high-volume book of accounts. The role focuses on customer adoption, retention, growth, account expansion, cross-functional customer experience collaboration, and identifying new business opportunities. Candidates should have 2–4 years of experience in FinTech, Customer Success, early-stage banking, or startup-facing Account Management, along with strong communication, documentation, project management, and responsiveness skills. The role offers a base salary of $119,400–$134,300 USD for employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area, plus equity and benefits.
