Description
ForgeFit is hiring a full-time Remote Customer Service Specialist to handle customer inquiries by phone, email, and chat; assist with orders, shipping, product details, and troubleshooting; coordinate with fulfillment, sales, and service teams; maintain CRM records; and follow up on customer needs. The role requires at least one year of customer service, support, or client-facing experience, strong communication and problem-solving skills, CRM familiarity, and organization. Benefits include health, dental, vision, 401k, paid time off, training, and career growth opportunities.
