Description
ForgeFit is hiring a full-time Remote Customer Service Specialist to support fitness-equipment customers from order through installation and beyond. The role handles phone, email, and chat inquiries; order and shipping questions; product and troubleshooting support; issue resolution with fulfillment, sales, and service teams; CRM recordkeeping; follow-up; and product-policy knowledge. Candidates need at least one year of customer service, support, or client-facing experience, strong communication and problem-solving skills, organizational ability, and CRM or support-tool familiarity. The position offers competitive hourly pay, health, dental, vision, 401k, paid time off, training, and career growth opportunities.
