Remote Guest Services Officer (025-1359) at Hunt St

The Remote Guest Services Officer will manage guest communications and reservation-related tasks for a Melbourne-based short-stay accommodation business. Responsibilities include responding to inquiries, maintaining reservation systems, processing cancellations and payment issues, coordinating with housekeeping, and ensuring accurate guest information. The role is fully remote, paid $15 AUD per hour under an independent contractor agreement, and follows Australian night-shift hours from Sunday to Thursday for 31 hours per week. Candidates need 3–5 years of remote guest-services experience in short-stay accommodation, hospitality, or property management, along with strong communication, problem-solving, time-management, and Microsoft Office skills; Guesty experience is preferred.