Description
US Energy Windows & Doors is hiring a Remote Live Chat Support Representative to serve as the first point of contact for customers and prospective clients through live chat, email, and other digital channels. The role answers product and service questions, schedules consultations and appointments, provides order and service updates, documents interactions in a CRM, follows up on unresolved inquiries, handles complaints, and coordinates with sales, installation, and administrative teams. The position requires strong written communication, typing, computer, CRM, multitasking, and customer-service skills, along with a reliable high-speed internet connection and a quiet home workspace. Benefits may include health, dental, and vision insurance, paid time off, paid holidays, a 401(k), bonuses, training, and career advancement.
