Description
VXI Global Solutions is hiring a remote Technical Support Advisor for a call-center environment. The role handles customer inquiries by phone, troubleshoots iOS, macOS, smartphones, tablets, and PCs, communicates clearly with diverse customers, collaborates with teammates, and uses multiple systems to resolve technical issues. Candidates should have customer-facing or customer-support experience, technical troubleshooting knowledge, strong communication skills, adaptability, and a growth mindset. The position pays $17.31 per hour with performance-based incentives, includes medical, dental, and vision coverage, and requires a private workspace, ergonomic setup, reliable hardwired internet, and at least 20 Mbps download and 10 Mbps upload speeds.
