Renewals Manager at Envoy

Department: Sales & Marketing

Compensation

$110,000 – $120,000/yr

Setup: On-site
Location: Austin, Texas
Type: Full-time
Level: mid
Posted: Sep 29, 2026

Description

Envoy is hiring a Renewals Manager to own the end-to-end renewal lifecycle for SMB and Mid-Market customers, reduce churn, forecast at-risk accounts, negotiate terms, manage procurement and legal cycles, and identify expansion opportunities. The role partners with Customer Success, Sales, Finance, Legal, Product, and other stakeholders, uses Salesforce and other CRM platforms, and requires at least four days per week in the Austin, Texas office.

Required Skills

Renewals Management
Salesforce
Contract Negotiation
Churn Forecasting
Expansion Strategy
Procurement

Additional Information

Required Previous Experiences: At least 2 years of experience in Renewals Management, Customer Success, or Account Management, ideally in SaaS B2B with closing responsibilities.
Experience partnering with procurement and legal teams through complex contract cycles.
Preferred Qualifications: SaaS B2B experience with closing responsibilities.
Proven track record of meeting or exceeding quotas and expansion goals.
Relationship-building skills for long-term customer partnerships.
Analytical skills for turning customer data into actionable strategies.
Experience managing renewals with executives and senior decision makers.
Translation Company Name: Envoy