Description
Pigment is hiring a Renewals Manager to own the end-to-end renewal lifecycle for a high-volume SaaS portfolio. The role manages forecasting, commercial discussions, objection handling, contract execution, customer health analysis, churn mitigation, CRM data, and renewal playbooks while collaborating with Customer Success, Sales, Legal, and Finance. Candidates need at least three years of experience in renewals, account management, customer success, or a commercial-facing SaaS role, along with strong negotiation, forecasting, CRM, and large-account management skills. The position offers CAD 130,000–140,000 in compensation, stock options, medical, dental, and vision insurance, and flexible working hours.
