Description
The Customer Service Representative handles inbound and outbound calls, inquiries, requests, and complaints for Mobinil, provides follow-up and callback support, resolves issues within service-level agreements, escalates problems, and up-sells products and services. The role requires a bachelor's degree, 0–2 years of experience in the same function, strong English and computer skills, communication and interpersonal abilities, time management, customer orientation, teamwork, and professional behavior.
