Description
Eversource is hiring 14 Customer Service Representatives for its Manchester, New Hampshire contact center. The role handles inbound telephone, mail, and e-mail inquiries and complaints about energy service, billing, account discrepancies, meter-reading errors, and emergency outages. It is an entry-level, safety-sensitive position with a work-from-home program, occasional office attendance, 24/7 coverage, overtime, and emergency restoration assignments. Applicants need a high school diploma or equivalent, at least one year of customer-facing experience, Spanish ability is a plus, and must pass skills testing, background checks, and drug screening. The annual salary range is $50,050.00-$55,610.00, with medical, dental, vision, retirement, paid time off, and other benefits.
