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Representative, Contact Center II at Eversource

Compensation

$50,050 – $55,610/yr

Setup
Remote, Hybrid
Location
Manchester, New Hampshire
Type
Full-time
Level
entry
Posted

Description

Eversource is hiring 14 Customer Service Representatives for its Manchester, New Hampshire contact center. The entry-level role handles inbound telephone, mail, and e-mail inquiries and complaints, resolves billing and account issues, processes service requests, investigates meter-reading and billing discrepancies, and supports emergency restoration and weather-related events. The position offers a performance-based work-from-home program with occasional office attendance, requires a high school diploma or equivalent and at least one year of customer-facing experience, and provides medical, dental, vision, retirement, paid time off, and other benefits. The annual salary range is $50,050.00-$55,610.00, with potential incentives.

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