Department: Sales, Marketing & RevenueSeniority in posting: other
The Reservations Agent will create personalized resort reservations, respond to guest inquiries about availability, rates, accommodations, and special offers, maintain guest history, resolve guest challenges, process billing and financial transactions, and upsell resort services. The role requires two years of experience in hospitality, spa, or reservations, preferably at a luxury resort, along with professional correspondence, sales, phone, and teamwork skills.
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